Every new member of staff takes part in one of our
in-house inductions. Training differs by department and
often involves on-the-job coaching as well as systems
training.
Non-sales Training & Induction
Individual training and induction plans are designed to
help new employees understand their role,
responsibilities and the specialised IT systems we use.
Training is conducted in-house, on the job, usually
shadowing a more experienced member of the team.
Length of programme is dependant on the department, the
individual’s prior experience and training needs taken
into account. Components common to all induction periods
are a Fire, Health and Safety briefing and introduction
to the intranet.
Travelmood Sales Training
Academy
The Travelmood Sales Training Academy takes place
in Specialist destinations. Trainee Sales Consultants are
taken to various locations that we brochure, for an initial
3-4 weeks as part of their experiential learning
process. These areas can include Australia, the Far East
and South Africa.
The Academy is conducted by our experienced trainers,
who were once Travelmood Sales Consultants themselves!
Full systems training is undertaken as part of the
program which covers sales, products and processes.
First hand experience of some of our exciting products
is gained through being ‘on location’.
Experienced sales consultants receive systems training
as well as a full induction into the Travelmood way.
Adventure Travel Consultant - Specialist Training Course
Our Adventure Travel Consultants are specialists and
their training course has been designed to reflect their
knowledge needs. 4 weeks initial learning is undertaken
in our London Training Centre followed by an ongoing
programme of product updates and educational trips.
Specialist Training is conducted in small groups by our
experienced trainers and industry partners and starts
with a systems basis, then incorporates extensive
product knowledge, sales and associated administrative
processes. Product updates and educational trips to
adventurous destinations ensure that initial product
knowledge gained is continually up-to-date and our team
are true experts.
Educationals
Educationals are a learning program which involve
travelling to one of key destinations to experience the
services and products we provide. They are normally 1-2
weeks in duration and are a valuable learning tool as
well as a lot of fun. Sales consultants are invited to
attend these on a training needs basis, which usually
means an annual trip to an amazing location in
Australasia, the Far East or beyond.
The air holiday packages and flights shown are ATOL protected by the
Civil Aviation Authority. Our ATOL number is 3355. Refer to our booking
conditions for more information.
Please note that where there are featured links, ABTA
protection will not apply to non-member websites. Images of hotels and resorts are shown for guidance purposes only.
You may stay in a room which is different from the examples shown.
