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Essential Information
Looking for an answer to a holiday question? It's probably in here.
At Travelmood we aim to make every part of your holiday as relaxing as possible. We know you may have questions about aspects of your holiday so we have compiled answers to commonly asked questions.
Flying Information
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Accommodation & Flights
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Speak to one of our expert travel advisors on 0800 0111 945*
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Book with confidence
Your holiday is only ATOL Protected when you book with Travelmood but we also offer an
exclusive guarantee if your holiday is affected by disruption caused by the volcanic ash cloud.
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The air holidays advertised are ATOL protected by the Civil Aviation Authority. Our ATOL number is 3355. Protection extends primarily to guests who book and pay in the United Kingdom. Click on the 'ATOL protected' link for further information. ABTA number CO965. Travelmood is part of the TUI Travel plc Group of Companies. Registered office: Travelmood, The Atrium, London Road, Crawley, West Sussex, RH10 9SR, United Kingdom. Registered number: 420326695.
Call Charges. 0871 - Calls cost 10p/min plus set up fee of up to 6p from a BT landline. Mobile and other providers’ charges may vary. 0844 - Calls cost 5p/min plus set up fee of up to 6p from a BT landline. Mobile and other providers' charges may vary. 0808, 0800 - Calls are free, mobile and other providers’ charges may vary.
