About Us
23 Years of service to the traveller
Travelmood is proud to celebrate 23 years as a top travel specialist. Since 1984 we have sent tens of
thousands of satisfied customers on holidays to all our favourite longhaul destinations.
Today we are a UK leader in tailor-made travel to Australia, New Zealand, the Far East,
North America and the South Pacific. We are also a top specialist in Adventure and Activity travel throughout Europe, Africa, Asia and the Americas.
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Tour Operator of the Year 2004
Our most recent award 'Tour Operator of the Year 2004', was presented to us by the Australian Tourist Commission in recognition of our
across-the-board excellence in the promotion of our top-selling destination: Australia. |
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We are also proud to announce that we have won another prestigious award, this time from our second biggest destination, Thailand.
The 'Friends of Thailand Awards' are produced by Tourism Authority of Thailand and we have won the Tour Operator Category. |
At the forefront of innovation
Over the past 23 years Travelmood has been at the forefront of innovation to service the way
people plan and purchase their holidays. We were one of the first travel agents in the UK to
go online with a fully bookable flight website. We have pioneered exciting new programmes and new
brochures to new destinations to offer our customers new levels of value, choice and flexibility.
TRULY independent - and proud of it
Travelmood is one of an increasingly rare breed of travel agent - a true independent.
Unlike many of our competitors, we are proud to remain an independently owned and operated company.
We are not part of a large conglomerate, and neither do we operate from overseas call-centres.
That means when you speak to our consultants, you'll be speaking to experienced, well-travelled specialists
based at the UK Travelmood office nearest to your locality, who can offer you the kind of personal and
professional service that wins us praise from our customers and accolades from our colleagues in the travel industry.
Committed to value
At Travelmood we are pledged to offer all of our customers the ultimate in good value.
Our highly competitive pricing is achieved through contracting directly with the airlines,
hoteliers, car rental companies and other suppliers. By dealing direct there's no middleman to
pay off and those preferential rates can be passed on as lower prices to our customers.
Special offers - direct to you
Our state-of-the-art fare and online technology means that we can offer you instant access to
Special Offers that you won't see elsewhere on the High Street. Our website at travelmood.com is
continually updated not just with all the very latest fares, but also with Airline Seat Sales,
Upgrade Offers or Hotel Promotions, the moment they are released. Better still, if you register
with us online, you'll be emailed our best offers, as they break, without the need to access our website.
Fair's fair... and a lot less!
We are often asked how we manage to offer so much lower airfares than High Street travel agents.
It's simple: the airlines cannot fill all of their seats themselves, so they make lower fares
available to agents like us to sell on their behalf. A Travelmood passenger benefits from
everything the full-fare paying passenger receives. The only difference is, you pay as much as
50% less!
Travelmood - the best of everything
We are pledged to continue offering our customers the best of everything when it comes to
arranging your holidays - the best value airfares, the best selection of hotel & tour options,
the best looking brochures, the best website and the best attention to customer service at every
stage of your booking.
Contact us today
If you've booked with Travelmood before, we trust you might be among the growing number of our
customers who return to us year after year to arrange another holiday, business trip or extended
journey.
If you have yet to discover the Travelmood formula, why not drop us an email or telephone us
direct? Take the opportunity to compare our prices and judge for yourself how we measure up to
your expectations of quality and service.
Remember, Travelmood's UK offices are open 7 days a week for telephone sales or enquiries.
travelmood.com never closes.
How can you pay?
You can pay online using the following credit/debit cards on our secure server:
Note on credit card payments (MasterCard, Visa, American Express, JCB and Diners Club),
we surcharge payment by 1.5% to 2%.
Which airlines do we deal with?
Travelmood deals directly with more than 40 of the world's leading scheduled airlines.
This means that we make our reservations directly on the airline Computer Reservation System
(we use Worldspan by the way), and are able to issue tickets on the spot. As this means we do not
have to buy in tickets from wholesalers, the price you pay is the lowest available anywhere.
Please note however, at this time we do not deal with European Charter Airlines.
Here are just a few of the airlines that we have special arrangements with...